Please review the following Oceanus Swim Pro Instruction payment policies:
Free Sessions
All "6 Pack" lesson plans include a seventh lesson at no charge.
Clients must purchase a lesson package to receive a free seventh session. Gratis lessons cannot be credited to clients preferring "pay as you go" status.
Administrative Enrollment Fee
An administrative enrollment deposit will be assessed to block off a time slot for the first lesson ($40 for a half-hour lesson, $58.75 for a 45-minute lesson, and $75 for a one-hour lesson).
If the client wishes to continue the relationship after completion of the first lesson, this fee will be credited against the cost of a lesson package. If the client doesn't wish to continue, a refund of one half the administrative enrollment deposit will be credited back.
Facility Admission Fees
Client may be responsible for a portion of facility admissions for both instructor and self. Contact our office for further details. Clients purchasing lesson packages are eligible for partial facility admission fee reimbursement.
Travel Fees
Clients will be assessed a $0.55/mile (IRS 2009 guidelines) travel surcharge in excess of a 10-mile radius of Arlington, Massachusetts 02474 for lessons less than 45 minutes.
Missed Sessions
Clients needing to cancel or reschedule a scheduled lesson must contact Oceanus a minimum of two hours prior to the scheduled appointment. Unless the client furnishes proof of exceptional circumstances, failure to contact our office will result in forfeiture of one-half of the next lesson's contracted time.
Package Completion
Clients must complete all packages 180 days after first lesson's conclusion.
Certified medical conditions precluding client from meeting the 180-day completion requirement will be granted an additional 90 days to conclude the package.
Clients with documented, unremedied medical conditions resulting in failure to complete a package 90 days after the end of the original 180-day term will receive a pro-rated refund.
